Basically. by PinkGrasshopper offer returns for store credit ONLY ( NO REFUNDS, NO EXCEPTIONS).
Once orders are placed no changes or cancellations can be made. Customers must contact us within 7 days of receiving order to receive store credit. After the 7th day the item is considered final sale.
Store credit for returns does not include shipping charges, unless the return is the result of our error.
Please allow 7-10 business days for your return to be processed. Please email firstname.lastname@example.org to request a return.